Suffolk Computer Consultants, Inc. Blog

As an IT expert who has spent years under the hood of various professional service firms, I’ve noticed a recurring pattern. Many lawyers are brilliant at practicing law but are often held back by a digital anchor; outdated servers, fragmented files, and manual billing processes that eat away at billable hours.

In 2026, staying competitive isn't just about your legal acumen; a lot of it is about your tech stack. If you want to scale your firm, protect your clients, and have a chance to reclaim your weekends, here are the four technologies your office needs to run optimally.

Disruptions to your operations are no longer a possibility, but an inevitability. Situations like natural disasters, major IT failures, and security breaches happen every day for businesses all over the world, and you can bet that each of them is scrambling to minimize downtime to keep their reputations and bottom lines in check. What they might not know is that a business continuity strategy is at the heart of any successful recovery, and despite what you might think, it’s easier to carry out than you might suspect.

Does your business technology drive you up the wall with uncertainty? Are you reacting to IT problems when you would instead prefer to proactively leverage technology to drive your business’ growth? It’s not your fault; it’s the result of a phenomenon known as the Executive IT Gap, and it’s keeping you trapped in an endless cycle of reactive, costly, and inefficient technology decisions that are slowing your business down.

If and when an employee departs from your business, they should go through a comprehensive offboarding process. This process should include the physical handoff of keys, laptops, and any other assets or resources they used during their employment with your business. While it’s easy enough to collect these physical items, it’s harder to shore up your business on the digital side of things.

The hiring process is long and tiring, but hopefully by the end of it all, you end up with the perfect candidate for the position. While they might be eager to get to work, they might find themselves ill-equipped to do their job—a position you don’t want them to be in. Unfortunately, this is how many new hires start their tenure with a new employer, and while it might be tempting to claim that someone simply dropped the ball during the onboarding process, it’s more likely that the onboarding process itself is broken.

We’re several years past the COVID pandemic at this point, and many companies are calling their remote workers back to the office. Still, there is merit in having a remote workforce, even if it’s not strictly “mandatory” or “necessary” any longer. Today, we want to share some tips to help your business thrive with a remote workforce and what you can do to optimize your odds of success with this work environment.

The concept of a four-day workweek has long been debated, with strong anecdotal evidence supporting its effectiveness. The nation of Iceland provides one of the most compelling real-world examples. 

Their journey began small in 2015 with initial trials involving about 2,500 workers; or, just under one percent of the population. These efforts have dramatically expanded, however, and today, nearly 90 percent of Icelandic workers have moved to a reduced work schedule, typically around 36 hours a week for full-time workers. What’s more, this shift has occurred without any negative impact on the economy. In fact, Iceland's society has seen significant benefits.

If you are one of those business owners that has gone out of their way to pay cybersecurity insurance premiums, you probably think that they will shield you from situations that could put your business at risk. What if, however, you are just paying for the paperwork?

Picture this scenario: You suffer a ransomware attack, your business has to shut down in order to take this massive problem head-on, and rightfully, you file a claim expecting to activate the policy which you routinely pay for. Weeks later, you receive a denial letter over a technical requirement buried deep in the fine print.

Let’s face facts… once you’ve spent enough time and money investing in your business, you’re going to want to see some return when the time comes for you to move along and let someone else take the reins. Whether that time is now or years away, there’s a critical element to keep in mind: any buyer won’t just be buying your business and its resources… they’re also buying any problems that come with it.

Therefore, instead of having your asking price suddenly chopped down when a potential buyer conducts their due diligence and discovers significant risks, investing in your IT now can generate significant returns when the time comes to divest from your company.

Do you find your computer filled with junkware and other types of software you don’t remember installing on your device? Even if you haven’t done anything wrong, you’ve probably made one mistake that has allowed junkware to accumulate. Today, we’re going to get into this mistake and the best way to avoid it: reading the fine print during any software installation.

Do you ever wonder how you could possibly have so much junkware installed on your computer? Even if it seems like you’re not doing anything wrong, chances are you’re making at least one vital mistake. Today, we want to break down this mistake and how you can avoid making it—which, it turns out, is as simple as reading.

The time may come when you find yourself in the position to expand your business through the acquisition of one of your competitors or contemporaries. You may be in this position now. Either way, congratulations! This process can be rewarding and potentially quite profitable, provided everything goes according to plan.

One of the most important aspects to pay attention to during this process is the technology you’ll suddenly be adding to your toolkit. After all, you don’t want to find yourself with a huge, surprise mess.

Resistance to new technology is a common challenge for businesses. The key to a smooth rollout isn't just about picking the right technology; it's about building a comprehensive strategy that addresses the human element of the change being made. As software is extremely important to any business, having a solid strategy in place to address the governance of your IT systems only makes sense. Today, we’ll give you a baseline on how to build one.

Picture your team for a moment and consider the experience a new hire might have during their first hours on the job. How effective are they at accomplishing tasks, or is their time spent jumping through hoops and getting set up with their technology?

Similarly, what does one of your team members’ last days look like? Amicable or not, a poorly managed departure can lead to considerable problems. Let’s talk about why properly managing technology during the onboarding and offboarding process is so crucial, and how to get it right.

How many vendors does your small business work with on a daily basis? Chances are, it’s quite a few, and managing them all can be exhausting. You don’t have time for it, and we get that, so why don’t you let us lighten the load with our vendor management services?

The moment when the technology you rely on suddenly stops working can be frustrating, but more than anything else, it can be expensive. If you understand these types of situations, you know that you need a plan to keep them few and far between. Let’s take a look at the costs of downtime and a few things you can do to keep it to a minimum. 

Software does plenty for your business, so it is inevitable that you are going to need to make plans to get applications that can best help it run. Acquiring software used in mission-critical tasks can be tough because there are similar products with slightly different integrations and slightly different features that could determine the effectiveness and ROI it will have for your business. Let’s take a look at how to get the right, and right amount, of software and how having too much technology can be a drain on your business.

With Artificial Intelligence (AI) a huge deal in business computing, it stands to reason that every business should look into AI tools that can help them support their products and services in the best way possible. One place that AI is being deployed is in IT support and today we will go through whether it is worth it or not. 

Business is built on relationships, and to be frank, some can be quite challenging. Think about all the difficulties you’ve faced with customers, vendors, or employees. Sometimes, it's hard to imagine how your business could succeed without these key players, but they all can be a drain on any given day. Today, we’ll explore how the relationships you build in business can be the deciding factor in your success.

Running a small business often inspires dreams of rapid expansion and immediate success. However, it’s crucial to balance ambition with realistic expectations to ensure sustainable growth. In today’s blog, we’ll discuss how entrepreneurs and managers can set achievable goals while maintaining business stability.