Suffolk Computer Consultants, Inc. Blog

The sales process is an integral part of every business. How to get your products and services in front of prospective customers is the big mystery that every business has to solve. Technology can really help improve your business’ sales process. Today, we will look at a couple of technologies that work wonders to help your sales team be more effective. 

“Nice guys finish last.” It’s not a new idea—in fact, it’s paraphrased from a quote teasing the 1946 New York Giants for their last-place finish in their league. In business, it’s become a cliche all its own…but does the cliche actually have anything supporting it?

As it turns out, it doesn’t.

Cloud-hosted computing has been around for quite some time, but it has never been as accessible as it is today.  It is now a commonly used resource for almost any type of business. In fact, the growth of cloud-based computing suggests that we are staring at a cloud-hosted future. Today, we wanted to discuss the cloud and how it has become the go-to solution for growing businesses. 

Technology has been a critical element to building a business since, well, there’s been business…and 2023 won’t be any different. With operational problems urging businesses to seek out the technology to resolve them, continued adoption of technology is imminent. Let’s consider three ways that technology should be used in the coming months.

The technology your business uses can be viewed as a mandatory expense nowadays since so much of your business is tied to its functionality. The more IT costs rise, however, the less small and mid-sized businesses like ours can do with our IT budgets. These costs are affecting the way we think about our technology and you are probably in the same boat. Today, we will go through a few ways the rising costs of organizational technology and technology support solutions impact businesses like yours.

Purchasing new technology sure is exciting… until you realize that it comes preloaded with loads of software that not only slows your device down but could also be harmful or irritating to deal with. What can you do about this unneeded and unwanted software? We recommend that you read this blog to find out.

If your business is not all that productive, then it is not all that profitable, either. Some companies prefer to see results-driven productivity and revenue generation, but there are other ways to improve productivity as well, like refining processes. Let’s examine how you can make adjustments to your processes to focus on improving productivity through the use of technology.

It’s incredibly important that your business understands where it’s allocating its time, money, and resources, especially with technology-related challenges. Today we want to discuss what is called the digital employee experience, or DEX, and how understanding your employees’ relationships with technology can shape the way they approach the workday.

Innovation is something that stems from creative thought, and it’s something that is generally not associated with your average business’ IT department. IT tends to be practical and logical, not necessarily creative. All that said, there is immense value in going against the grain and solving problems in a creative way. Today, we want to focus on how you can encourage your IT department to think creatively about their responsibilities so they can innovate and do amazing things for your business.

How does your business handle its telephone solution? Do you still have corded terminals set up across your office, or have you graduated to a more sophisticated solution? We recommend that you consider upgrading to a Voice over IP system for your business’ telephony needs, as it can provide great value and return on your investment if implemented appropriately.

Getting the right technology for your business can be confusing and downright frustrating if you don’t know what you are looking for. After all, technology is supposed to make life easier and keep your business more efficient and organized. With so many rapidly evolving technologies now available, it can be hard to choose which to deploy inside your business. Today, we’ll go through three tips that can help you identify and deploy the technology that will work for you.

When you implement a new technology solution, you usually do so with the intent of solving some kind of problem your organization is experiencing. Therefore, as your business should be using technology to move forward and make progress toward your goals; any technology you implement that does not move your business forward can be seen as an impediment to its success.

How often do you think about your business’ future? If you are a good business owner, chances are your hopes and aspirations for the future are informing your current business practices, but if not, we have news for you. Even something as simple as a hardware failure can be enough to derail operations bad enough that you may not be able to recover—especially if you are unprepared for the data loss that could ensue.

Cloud computing has been a major topic of discussion in the business world, but many IT professionals have been skeptical of the practice over the years due to security concerns and issues with management. However, technology advancements have allowed businesses to implement cloud computing in previously unforeseen ways, leading to more convenient, flexible, and affordable solutions as a whole.

Businesses use different types of software to fulfill various tasks and functions throughout the workday, but there are certain practices you can implement today that can help you better manage your software solutions. Here are three ways your organization can take better care of its software infrastructure, regardless of industry or business size.

Sometimes you might experience computer trouble and wonder when it’s time to call in the experts. After all, you don’t know how much you might break your budget, right? Depending on the issue, you might be able to resolve it yourself. We’ve put together three of the most common computer repair scenarios that you might encounter and how they should be handled.

As a business owner, you have relationships with your vendors that must be cultivated and maintained in some way on the off chance you need them for support. However, working with vendors can be stressful and downright frustrating at times. Let’s examine a specific situation that demonstrates these challenges and what you can do about it.

Your business might find itself in a position where it needs new hardware. You must make educated decisions about which hardware to acquire and when, but unless you are a tech guru, you probably need a hand figuring out how to get the most value. 

That’s where we come in.

When it comes to software solutions, many companies don’t have as much freedom as they might like to pick and choose the highest quality solutions available. Some companies might even opt to take advantage of free, open-source software simply because it is the best option that fits their price point. While there are benefits to open-source software, we want to encourage all users to also consider the dangers involved with using it.

In today’s ever-changing business technology landscape, it can be difficult to know when to upgrade your technology, especially when there are so many options available. How do you avoid getting caught up in the excitement of every new thing? It starts with knowing where your organization is and whether you need to make a change.