Suffolk Computer Consultants, Inc. Blog

IT support is one of those necessary parts of running a business, whether it’s to handle the small issues or the larger problems. The worst of us, however, take advantage of people’s need for IT support and leverage it in targeted attacks to exploit others. We’re talking, of course, about cybercriminals, and if you’re not careful, you might find yourself the target of a fake IT support attack.

Picture this: you’re at a major industry conference. The coffee is mediocre, the lanyards are itchy, but the networking is pure gold. You strike up a conversation with a peer, an owner of a competing company. After some friendly back-and-forth, they ask, "So, how are you guys handling lead follow-up from these events? It's always such a manual grind for us."

You smile as you pull out your phone. "It used to be," you say. "Now, we just do this."

You tap a custom form on your phone, enter the information, and press submit. "There," you say. "That person is now in our CRM, they've just received a welcome email with our digital brochure, and a follow-up meeting is already being proposed for next week. The whole thing is automated."

The look on their face? A perfect, beautiful blend of awe and envy. That’s the ultimate conference flex: showcasing a business that runs like a well-oiled machine. It’s a silent testament to efficiency, foresight, and having the right technology in your corner.

One of the more interesting accessibility features of Windows 11 is the ability to use your keyboard to move your mouse cursor. This is especially helpful if your mouse stops working or if it’s battery-powered, dead, and you don’t have a replacement. Let’s go over how to turn Mouse Keys on and off, as well as how to use the numeric keypad to move your cursor.

Solid teamwork is what allows businesses to thrive, but there are also many reasons this collaboration can go somewhat awry. It can be challenging to get a team back on track, but it’s not impossible. Here are four ways collaboration can go horribly wrong, but four ways you can help your collaborative efforts resume.

If you are like me, you’re constantly juggling a dozen different things. You spend your days building client relationships, refining your product, and handling situations you never could have dreamed up. The last thing you need is to lose sleep worrying about whether or not your data is safe.

The truth is, cyberattacks are a very real risk for everyone. Ransomware, phishing scams, and other cyberattacks can cripple your business’ ability to thrive. Here are some smart, proactive steps you can take to build a strong security posture that will go a long way toward protecting your digital assets.