Suffolk Computer Consultants, Inc. Blog

Customer relationship management is an important facet of any operational business’ processes, which makes the benefits a CRM platform provides all the more needed, and welcomed. Let’s take a few minutes to review what these benefits look like, based on the features your CRM should provide. 

We’ve seen artificial intelligence used more and more commonly in businesses, largely in the form of machine learning. What’s even nicer is that it is becoming more and more accessible to smaller businesses as well. Let’s discuss how a small business might put AI to use, or in other words, how you can get started doing so.

Google Chat—the successor to Hangouts—offers a TON of features to its users, more so than most users probably realize. For instance, there are a lot of features buried under keyboard shortcuts. Let’s go over some of these shortcuts and what you can use them for in Google Chat.

A sluggish mouse is one way for you to lose out on valuable moments throughout the workday, so why not give your settings a change and switch up your mouse speed or sensitivity? You might find that it makes getting work done a little less frustrating and much faster, too. Here’s how to do it in Windows 10 or 11.

Ransomware is perhaps one of the most difficult types of malware to handle, and it has enabled cyber-extortion to flourish over the past several years. As a business owner, you need to know what ransomware is, how it should be addressed, and how to protect against it.